A phrase you may well be familiar with is ‘accidents happen’. Whilst this is also true when it comes to cyber security, an accident could be all it takes for your business to suffer at the hands of a cybercriminal. 

At The Cyber Resilience Centre for the South East, we receive a weekly round up of cyber incidents that have occurred across the region. These incidents are reported to the police by business owners, with all these incidents causing a level of disruption to the business. This may be a moderate disruption, or it may have had a huge impact on their service delivery. Many of the incidents that are regularly reported could have been prevented with the implementation of basic cyber security controls.

Also last year it was reported that 95% of cybersecurity breaches are caused by human error, meaning that unintentional actions or lack of action led to a security breach taking place. With 54% of small business owners not providing regular training on cyber security, this figure of 95% will only increase. 

As a small business owner, you may believe that you have nothing of value to a cybercriminal. Sadly, regardless of the size of your business, you are a source of money, data and are likely to have a reputation all of which are of interest to cybercriminals. The money your business makes could be stolen, your company’s data could be revealed to everyone on the internet, and your brand could be damaged or impersonated.  

All of these assets can be protected by your employees, who are often the front door or the first line of defence for a small business. It’s rather like a night club having trained security staff on the door to protect other customers and the venue, and to also spot when something isn’t quite right. Regardless of the type of business that you run, the responsibility and need for your employees to be trained appropriately in order to protect your business and raise the alarm when something doesn’t seem right is key. 

Cyber security has thee areas: people, processes, and technology. When looking at people aspect, the Information Commissioner’s Office (ICO) sets clear expectations that staff are to receive induction training prior to accessing data, which must take place within one month of their start date and they must have refresher training at regular intervals.  However, most small businesses do not have the ability or the budgets to run regular cyber security training for their teams.

To help bridge the gap of the availability of affordable cyber security training, the police-led Cyber Resilience Centre for the South East can deliver security awareness training. The training is broken down into modules to make it straightforward for all team members to digest, and these modules can be adapted to specifically suit your business. The content covers security training for you as a person and you as an employee, as our cyber hygiene behaviours can be easily implemented at home and within the workplace environment. 

The Security Awareness Training that we deliver has been accredited by the Continuing Professional Development (CPD) Certification Service meaning that your employees and your company will receive a certification which can be added to personal training record and your company’s CPD portfolio.

We recently delivered the Security Awareness Training to the Thames Valley Partnership who are a charity based in the South East region. The partnership works with organisations operating within the Criminal Justice system and allied services to provide long-term solutions to the problems of crime and social exclusion. 

A representative from the Thames Valley Partnership said: “Just a short note to say a massive thank you to the team who delivered a great training session to our staff this week.  I have to say, mostly they find IT deadly boring and probably groaned when they saw my email to book into the training session!  However, we got some really positive feedback and they all stayed engaged right to the end. 

I definitely think they all went away feeling much more in control and better placed to identify security risks, for the work and their personal IT security at home – which is really important now that more of them are working remotely too.”

Training your employees will come at a cost, whether it’s a financial or time related, but the cost of a cyber-attack is far higher. In fact, businesses on average are spending at least £8,460 to fix the immediate damage and then spend a further day recovering from a cyber incident.  

With your employees being your first and last lines of defence, isn’t it worth the investment? 

Learn more about the security awareness training service offered by The Cyber Resilience Centre for the South East or discover the full range of services at 

If you would like to help guard your business from cyber-attacks in the same way you would protect your premises against fire and flood, we offer free membership. This gives you access to regular simple, easy to follow guidance, tools, and resources as well as the opportunity to have a jargon free 1:1 conversation to help you understand your current business cyber related risks.

Learn more and sign up for free at


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